Seafys (hereinafter referred to as “we”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, protect, and share your personal information. Please read and understand the contents of this policy before using our services.

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

  • Account Information: Including your name, email address, phone number, billing address, etc.
  • Transaction Information: Including details of products you purchase, payment information, etc.
  • Browsing Data: Including your IP address, browser type, access time, pages visited, etc.
  • Communication Content: Including your communication records with our customer service, marketing team, or other users.

2. How We Use Your Information

The personal information we collect will be used for the following purposes:

  • Providing Services: Processing your orders, offering customer support, providing after-sales service, etc.
  • Improving Experience: Understanding your needs and preferences to optimize website content and features.
  • Marketing and Promotion: Sending you information about products, promotions, and news, provided you have agreed to receive such communications.
  • Legal Compliance: Ensuring compliance with applicable laws and protecting our rights and interests.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption technology, access controls, and regular security reviews.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist in payment processing, shipping, etc., but only to the extent necessary for them to perform services on our behalf.
  • Legal Requirements: We may disclose your information when required by law or government orders.

5. Your Rights

You have the right to access, update, correct, or delete the personal information we hold about you. You can also opt out of receiving marketing emails or notifications. If you wish to exercise these rights, please contact us via the methods below.

6. Data Retention

We will retain your personal information for as long as necessary to provide our services or as required by law. After the retention period, we will securely delete your personal information.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately. Please review this policy periodically to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: service@seafys.com